Meet Felix.
Felix Pulido is a dynamic leader with nearly 20 years of experience in Learning & Development, business strategy, and entrepreneurship. With a passion for innovation and talent development, he has built a career that spans corporate training, financial services, real estate, and the sharing economy—all with a singular focus: unlocking human potential and operational excellence.
Felix Pulido
Techie & Learning Enthusiast
Experience + Bio
2025- Current
Chief Operating Officer
HomeHub IO
Felix co-founded HomeHub IO, a technology-driven platform dedicated to home maintenance tracking, education, and service integration. Partnering with Dianne Carney, he recognized that many homeowners are unaware of the preventative maintenance required to sustain their property's long-term value. This led to the development of a streamlined digital solution that empowers homeowners with the tools and knowledge needed to maintain their biggest investment.
At HomeHub IO, Felix oversees project management, research & development, and marketing deployment, ensuring that the platform remains user-friendly, efficient, and valuable. His focus on automation, smart notifications, and AI-assisted maintenance scheduling bridges the gap between homeowners and service providers, allowing for a seamless home care experience.
2025 - Current
Vice President
Elevated Leadership Academy
Believing that “Everyone Deserves Development”, Felix co-founded Elevated Leadership Academy, a not-for-profit venture alongside David Jones. The organization aims to provide industry-current, accessible education for individuals with limited schedules and resources. By removing barriers to learning, the academy is designed to empower professionals, emerging leaders, and career changers with practical, real-world skills.
The academy focuses on leadership development, business acumen, and soft skills training, utilizing adaptive learning methodologies, mentorship programs, and community-driven workshops. Felix’s passion for workforce development, coaching, and talent cultivation fuels his vision to make leadership education accessible to all.
2023 - Current
Chief Administrative Officer
Fi Home Services
When Dianne Carney and Felix identified a critical gap in the home maintenance industry, they co-founded a business that bridges the divide between routine home upkeep and full-scale repairs. With a background in real estate investment and property management, he saw firsthand the challenges homeowners face in maintaining HVAC systems, plumbing, electrical work, and other critical components of their homes. Fi Home Services provides preventative home maintenance solutions, ensuring property longevity and asset value protection.
Felix leads business operations, financial management, HR, marketing, and service fulfillment, leveraging process automation, digital marketing strategies, and customer engagement techniques to streamline operations. By incorporating data-driven scheduling systems, home maintenance tracking apps, and subscription-based service models, he has positioned Fi Home Services as a leader in proactive home care solutions. His ability to combine business strategy with customer service innovation has helped the company grow rapidly while providing homeowners with peace of mind.
2023 - Current
Diversity of Thought
Chief Technology Officer
Diversity of Thought, Inc. (DOTI), a leadership development consultancy focused on organizational culture, talent retention, and high-impact learning experiences. With a deep understanding of adult learning theory, psychological safety, and business coaching, he designs and delivers science-driven leadership programs that improve employee engagement, decision-making, and communication skills. David Jones founded DOTI to help organizations create environments where leaders thrive, teams collaborate, and businesses innovate.
As co-owner and partner, Felix has revamped learning materials for accessibility, brand impact, and comprehension, ensuring that corporate training programs are engaging, measurable, and scalable. He has also integrated Microsoft 365, automation tools, and AI-powered analytics to improve learning delivery, knowledge retention, and performance tracking. By leveraging Gallup research, Edelman Trust Barometer insights, and neuroscience-based training methods, Felix helps organizations cultivate a Culture of Winning and Belonging, where employees feel valued and empowered.
2021 - 2023
BayFirst National Bank
AVP, Learning and Development
Transitioning into financial services and banking, Felix took on a role in Learning & Development at BayFirst National Bank, where he spearheaded SBA compliance training, regulatory education, and process improvement initiatives. His team designed curriculum frameworks that simplified complex financial regulations, ensuring that employees could navigate loan operating systems, small business lending policies, and federal compliance mandates effectively.
His approach to learning innovation in financial services focused on adaptive e-learning modules, microlearning techniques, and AI-driven compliance tracking. By aligning training initiatives with corporate goals, he helped employees develop technical proficiency, customer service expertise, and financial literacy, ultimately enhancing client relationships and business performance. His tenure at BayFirst solidified his expertise in SBA loan programs, risk management, and workforce education for financial professionals.
2016 - Current
Owner, Operator
Airbnb and Turo
Felix is an experienced short-term rental host and asset manager, leveraging the Airbnb and Turo platforms to create high-value, customer-centric experiences. His journey in the sharing economy began with a strategic approach to maximizing asset utilization, revenue management, and hospitality excellence.
Applying data analytics, market research, and guest experience optimization, Felix has built a highly-rated portfolio of properties and vehicles, earning hundreds of five-star reviews and consistent platform recognition. His expertise in customer service, digital marketing, and operational efficiency allows him to scale rental operations while maintaining exceptional guest satisfaction.
2009 - 2021
Sr. Specialist, Learning and Development,
Specialist, Learning and Development,
Assistant Store Manager,
Geek Squad Counter Agent,
Sales Consultant
BestBuy
Felix's journey in leadership, customer service, and operational management began at Best Buy, where he rose through the ranks from a seasonal hire to a performance-leader in Learning & Development. His early career shaped his expertise in communication, teamwork, emotional intelligence, and problem-solving—critical skills that fueled his success in later executive roles. As a Geek Squad Agent, he honed technical proficiency and crisis management, working directly with customers under high-stress scenarios, refining his ability to deliver exceptional service and solutions.
His defining moment came when he transitioned into Best Buy Mobile, where he led New Store Openings, talent development, budgeting, inventory management, and employee engagement initiatives. His success in these roles earned him a position in corporate training, where he helped design and implement a national curriculum for customer service and performance management. Over tens of thousands of miles traveled and thousands of employees trained, Felix became a master facilitator, instructional designer, and curriculum strategist—a foundation that set the stage for his future in leadership development.
EDUCATION
2021
Valencia College
Associates Degree
2009
Orlando Tech
3D Animation & Game Design
2008
Oakridge High School
High School Diploma
SKILLS
Microsoft365 - Advanced
Adobe Creative Suite - Proficient
Articulate360 - Proficient
Vyond - Proficient
Adult Learning Theory - Master
Spanish - Advanced